From tracking website visitors to managing customer conversations, Talk Chatly brings your support workflow together in one simple workspace.
See active visitors, the pages they are viewing, and their previous visits. When someone needs help, your team can start a conversation directly from the live visitor list.
Keep your conversations organized with a workspace that makes it easy to view chat requests, respond to visitors and access their information without constantly switching between screens.
Previous conversations are saved in your chat history, making it easier to review customer questions, revisit important details and understand earlier interactions with your visitors.
Save frequently used messages and reuse them whenever a visitor asks a common question. Your team can quickly send greetings, helpful information and follow-up responses without typing everything again.
If your business operates multiple brands or websites, departments help you keep their customer conversations organized. Each department can have its own widget and assigned agents.
Give your team a simpler way to connect with visitors and manage customer support.